Terms and Conditions

Welcome to Roop (roop.com.bd). Please read these Terms and Conditions ("Terms") carefully before using our website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not use our website or services.

 

1. Introduction

Roop is a skincare brand dedicated to providing high-quality skincare products through our website roop.com.bd. These Terms govern your access to and use of our website and services.

 

2. Eligibility

By using our website, you represent that you are at least 18 years old or have the permission of a parent or legal guardian. You must provide accurate and complete information during any registration or checkout process.

 

3. Products and Pricing

All products listed on our website are subject to availability. We reserve the right to change or update product prices, descriptions, and availability at any time without prior notice.

 

4. Orders and Payment

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our website.

 

We reserve the right to refuse or cancel any order if fraud or an unauthorized or illegal transaction is suspected.

 

All transactions are processed in Bangladeshi Taka (BDT).

 

5. Shipping and Delivery

We offer delivery across Bangladesh. Delivery times may vary depending on your location.

 

We are not responsible for delays outside our control, such as courier delays or natural disasters.

 

6. Returns and Refunds

Returns are accepted within 7 days of delivery if the product is damaged or incorrect.

 

Products must be unused, in original packaging, and accompanied by proof of purchase.

 

Refunds will be processed to the original method of payment within 7–10 business days.

 

7. Intellectual Property

All content on roop.com.bd, including but not limited to text, graphics, logos, images, and software, is the property of Roop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

 

8. User Conduct

You agree not to:

 

Use the website for any unlawful purpose.

 

Upload or transmit viruses or any harmful code.

 

Interfere with the website’s operations or security.

 

9. Limitation of Liability

To the maximum extent permitted by law, Roop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products.

 

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

 

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes means you accept the new Terms.

 

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

 

13. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

 

Email: roop.com.bd@gmail.com

Phone: 01816405555

Address: Radio Colony Bus Stand, Savar, Dhaka-1343